Terms and conditions

The games and betting services offered on our website are regulated by the Curaçao Gaming Authority (license number: OGL/2024/561/0554). Our jurisdiction is Curaçao, and we operate subject to the applicable laws of that jurisdiction.

We are authorized to offer certain services in the United Kingdom. However, our services must be accessed through a UK-optimized website, and all payments made to us from within the UK must be in pounds sterling (£).

Registration and Login Process

To use our services, you must register with us by following these steps:

• Click on "Sign Up"
• Choose your preferred registration method (Email/Phone/One-Click)
• Enter the required details
• Confirm your email address or phone number
• Set a password for your account

We require Know Your Customer (KYC) and Identity Verification to prevent money laundering and other financial crimes. You will be asked to provide identification documents, including a passport or national ID card and proof of your current residential address.

Our registration process is instant. However, KYC verification may take up to 24 hours.

You are only allowed to have one account with us per user, IP, household, or device. Any attempts to create additional accounts will be considered in breach of these terms.

Minimum Age

All users must be at least 18 years old to use our services.

Games and Software Providers

Our website features over 4,000 slots games, live casino games, table games, jackpots, and instant win games from leading software providers, including:

• NetEnt
• Pragmatic Play
• Evolution
• Playtech
• Red Tiger (licensed by MGA/UKGC where applicable)

These providers are subject to regular audits and testing for fairness.

Bonuses and Promotions

We offer various bonuses and promotions to our users. These terms apply:

• Welcome Bonus: 100% up to £200 + 100 free spins on selected slots (minimum deposit of £10 applies)
  • Welcome bonus specific to United Kingdom users: Deposit £20 get 50 FS worth £0.10 each on selected slots
  • To activate the welcome bonus, simply select it at the time of your first deposit and enter any required promo code.
• Wagering Requirements:
  • Bonus + spins winnings must be wagered 35 times before a withdrawal can be made
• Time Limits: All bonuses expire within 7-30 days of issue, depending on the specific offer.

We also operate recurring promotions, including weekly leaderboards and daily prize drops. Cashback offers are available to eligible users, with 10% of all slot losses (capped at £500) being returned as a bonus without wagering requirements.

VIP and/or Loyalty Program

Our loyalty program is designed to reward our most valued customers. The VIP tier structure is based on points earned per bet placed on slots games:

• Bronze: 2% cashback
• Silver: 4% cashback (minimum £2500 bets)
• Gold: 7% cashback (minimum £10,000 bets)
• Platinum: 10%
• Diamond: 12%

Points can be redeemed for bonuses at a rate of 100 points = £1. We also offer weekly cashback to eligible VIP users.

To qualify for our loyalty program, you must place qualifying bets on slots games and wager the required amounts in each month. Once enrolled, you will receive automatic email updates with your current VIP status and rewards.

Payment Methods and Banking Terms

We accept a range of payment methods, including:

• Cards (minimum £10)
• E-wallets (£20 minimum)
• Cryptocurrencies (instant)

Withdrawal options are limited to e-wallet services, with a minimum withdrawal amount of £20 and processing times ranging from 1-3 hours.

Key Terms and Conditions

The following terms apply:

• Bonus Terms: The maximum stake per game is £5, excluding games specifically mentioned in our bonus terms.
• Deposit Limits:
  • Daily, weekly, or monthly limits can be set by users
• Withdrawal Limits: Users are limited to a minimum of £10 and a maximum of £5000 per transaction, with higher limits available for VIP users.

Mobile and Technical Features

Our website is optimized for mobile use on both Android and iOS devices:

• App Availability (iOS/Android): Yes, our app can be downloaded from the Google Play Store or Apple App Store.
  • Our app requires approximately 200MB of storage space
• Mobile Browser Optimization: Our site is fully responsive and includes light/dark mode functionality.

Security and Fair Play

We are committed to protecting your personal data:

• SSL & Encryption Standards: We use 256-bit encryption (TLS 1.3) provided by Cloudflare.
  • RNG & Game Fairness: Our games undergo regular audits by independent third-party auditors, including Evolution/NetEnt.

Customer Support

If you have any queries or concerns, please contact us through:

• Live Chat: available 24 hours a day
• Email

We aim to respond to all customer inquiries within one hour of receipt.